“Having device ordering and recycling in the same system as our asset data makes daily work easier and helps us meet industry standards. It also gives our IT team a clear overview of our devices and makes it easy to create the reports we need.”
Andreas Henriksson
Internal IT Manager
Paf has more than 300 employees across Europe. Its internal IT team manages laptops, phones, monitors, docks and headsets across several locations.
Paf needed a solution to manage the full device lifecycle, from purchasing to recycling. Working closely with Paf, we implemented IDR to automate IT processes and reduce costs.
An internal webshop allows Paf’s employees to order devices from a product catalogue based on their job role. Each order goes through an approval process before being sent automatically to Paf’s preferred supplier, Verkkokauppa.com Oyj, through an API integration.
Paf’s existing device records were first imported into IDR from an Excel file. After this, Paf began ordering new devices from Verkkokauppa.com Oyj with the devices already registered in IDR. This removed the need for IT to add new devices to the register manually.
A Microsoft Intune integration also brings additional data on laptops and phones into IDR.
With accurate device records in IDR, Paf could also use IDR’s recycling service. Requesting buyback offers from IDR’s recycling partners takes only a few minutes, helping Paf find the best price from trusted partners.
Paf is a gaming company based on the Åland Islands generating profit for the benefit of society.
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https://aboutpaf.com/
With the IDR ordering system, Paf’s IT department was able automate new device ordering process and save on average 5 hours of working time per week.
With all device data in the IDR asset, Paf was able to resolve support tickets faster and run reports more quickly. On average, Paf’s IT department saved 8 hours of working time per week.
With the IDR recycling service, Paf was able to increase their laptop buy back refunds on average by 50-75% depending on manufacturer and model.
IDR is the best IT asset management software for companies that want to automate processes and take care of the whole asset lifecycle.